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Strengthening Market Presence for a Global Leader in Cloud

synchronoss logo

Company

Synchronoss Technologies, Inc. is a global leader in personal cloud solutions that empower service providers to create secure and meaningful connections with their subscribers. The company’s SaaS Cloud platform streamlines onboarding, increases engagement, and supports sustained revenue growth while lowering operational costs. Millions of subscribers rely on Synchronoss to safeguard their most cherished memories and important digital content.  

Springboard has supported Synchronoss dating back to 2006, evolving the communications program through multiple phases of innovation and transformation. 

Business Challenge

Synchronoss is a long-established provider of personal cloud solutions for some of the world’s largest service providers. As telecom markets evolved and competition intensified, the company sought to modernize its narrative and elevate visibility around its innovation in cloud, AI powered content management, and digital trust. Synchronoss needed a partner who could sharpen its positioning, amplify its executive voice, and drive consistent attention across media and analysts. 

Springboard's Approach

Springboard partnered with Synchronoss to align communications around the company’s evolving cloud strategy, highlight product innovation, and elevate executive voices in cloud-driven digital experience. 

Refining the Cloud Narrative

We helped craft messaging centered around Synchronoss’s personal cloud platform, emphasizing subscriber engagement, data protection, and the company’s role as a trusted cloud partner for carriers around the world. 

Media and Thought Leadership

Springboard created a steady cadence of cloud-centered stories that highlighted new platform capabilities, carrier deployments, customer value, executive perspectives, and industry trends. This included ongoing outreach to top tier telecom, business, and technology outlets to expand reach and influence for Synchronoss.  

From The Fast Mode:

From Pipeline Magazine:

Harnessing AI for Digital Transformation and Cloud Innovation
By Pat Doran | Synchronoss CTO and Executive President 

From RCR Wireless:

Telecom providers’ key to growth? Embracing cloud services
By Jeff Miller | Synchronoss President and CEO

From Telecom Reseller News:

From Tech Talks Daily

Exploring a Cloud-based Future With Synchronoss: AI, Privacy, and Expansion
Featuring Jeff Miller | Synchronoss President and CEO

From SDXCentral

RCR Wireless logo

Analyst Relations

We strengthened Synchronoss’s presence with leading analyst groups including IDC, Omdia, Gartner, and others, to ensure cloud strategy and the product roadmap were communicated effectively and aligned with evolving market expectations. 

Key Deliverables

Executive Thought Leadership:
Placement of bylined articles, expert commentaries, and executive and podcast interviews focusing on cloud innovation, key industry trends, and the future of personal cloud services.
Media Relations:
Ongoing engagement with top tier outlets such as RCR WirelessThe Fast ModeLight ReadingSDXCentral, and many others positioning Synchronoss as a leader in the cloud and telecom space.
Market Validation:
Positioned Synchronoss as a leader in the cloud services market through strategic messaging, event support, and launch planning, driving increased market visibility and engagement.
Strategic Content Development:
Developed high-impact content to support digital marketing campaigns and accelerate awareness of Synchronoss’s cloud platform.

Results and Impact

Through persistent, cloud-focused storytelling and strategic positioning, Springboard strengthened Synchronoss’s reputation as a trusted innovator in personal cloud solutions. The company gained sustained media visibility, expanded analyst recognition, and elevated executive voices in cloud-driven digital experiences. 

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